Customer Support

*An Equinix International Business Exchange™ (IBX®) is how Equinix refers to its data centers. IBXs provide access to vital ecosystems where major networks, enterprises and business partners interconnect to each other and to more than 1,800+ available networks.

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What types of notifications should I expect from Equinix?  

I heard the Piscataway site address has changed. What is the new (shipping) address?  

I have questions regarding an invoice. Where can I get help?  

Whom should I contact for questions around my existing Verizon Managed Services?  

I have purchased a bundle that includes colocation and Verizon Managed Router Service (MRS). Where do I go for customer support related to this bundle with Verizon Managed Router Service (MRS)?