Welcome to Equinix’s Policy Documents. Here you will find Equinix’s policies for products and services categorized by product family. The links reflected below will direct you to the particular policy, products and/or services you may currently have or may have recently ordered. Each policy, product and service is subject to change by Equinix.
The Products listed below may not be available in all IBX® (International Business Exchange) Data Centers. Please contact your authorized Equinix Sales Representative if you have questions.
Service-level agreements applicable to managed services in the EMEA region.
Service-level agreements applicable to managed services in the UK region.